Q. Who are we?
We are a leading supplier of corporate and premium gifts in Malaysia. As wholesalers and distributors, we specialize in providing a wide range of premium gifts, corporate gifts, door gifts, and creatively designed souvenirs.
Our Advantage: We are committed to meticulous sourcing and comprehensive comparisons to ensure that our customers receive the finest items of decent quality at the most competitive prices.
Q. What are premium and corporate gifts
Premium and corporate gifts are promotional items imprinted with a company's logo or branding, used in marketing and communication initiatives. They serve to enhance corporate image, promote brands, and are often distributed at trade shows, events, and conferences as part of marketing campaigns.
Q. How should I submit my logo for printing?
To ensure a smooth printing process, kindly submit your logo/message to our team after confirming your order. We advise providing your logo in Adobe Illustrator (AI format) for optimal results. Other file formats may lead to delays and additional charges. Upon completion of the order, you will receive a soft copy of your finalised design.
Q. How do I know if the item still in stock?
To ascertain the availability of items, please note that premium gifts and corporate gifts listed under the "Ready Stock" category on our website are indeed in stock and are allocated on a first-come-first-serve basis*.
For precise stock quantities, we recommend reconfirming with us throughout the day, especially upon confirming your order, to ensure up-to-date information.
Q.How do I know the price of premium item?
Please feel free to submit your inquiry or contact us directly at +1-800-22-8838 / 03-33182889 or via email at enquiry@ecofriend.com.my. We look forward to assisting you.
Q.How do I order?
Please choose the desired quantity and item, then proceed to request a quotation via email or phone call. Our sales representative will promptly follow up with you, or simply order from our website.
Q.Do I have to order a minimum quantity?
Each product has a unique Minimum Order Quantity requirement. For further details, please reach out to our sales representative.
Q. What are our payment procedure?For all orders, we require a 50% deposit when confirming, with the remaining balance due before delivery. If you need to discuss other payment options, please contact our management team.
Q. Are the product(s) available for viewing before placing the order(s)
Yes, Please feel free to reach out to our Sales Representative for additional information regarding any of our products.
Q. I want a custom design. Can we help to design?
Certainly, we have a dedicated team of design professionals ready to assist with a wide range of requests.
